English (UK) Introduction
In accordance with the provisions of the European General Data Protection Regulation (GDPR) 679/2016 and Spain’s Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), we inform you that at JON’S TOURS, we work daily to offer you the best deals on travel and tourism-related products. To achieve this, we need to collect user information. If you have any questions about your privacy, you can contact us at info@jonstours.com.
BASIC INFORMATION ON DATA PROTECTION
– Controller: Jon Iveson
– Purpose: Travel bookings and advertising
– Legal basis: Management of the customer relationship
– Recipients: Your data may be shared with service providers who are bound by agreements to comply with European data protection regulations.
– Rights: Users have the right to access, rectify, and delete their data, among others, as explained in the additional information.
1. Controller
Name: Jon Iveson
NIF: Y0259436X
Address: C/ Jeroni de Monsoriu, nº 88 – 5º 10, 46022 Valencia
Correo electrónico: info@jonstours.com
2. Purpose of Processing
The data we collect is strictly necessary for providing our travel services and tourism products. This includes presenting, proposing, booking, and billing for travel services.
Users voluntarily provide their data via our website, mobile app, phone calls, or other platforms hosting our services. We process your data to identify you, offer personalized services, respond to your queries, and assist you throughout the customer relationship.
We do not make automated decisions without human involvement unless you explicitly authorize it.
3. Legal Basis
Your data is processed with your consent, which is required for us to provide our services. You may withdraw consent at any time. We may also process your data to fulfill legal obligations or based on legitimate interests.
4. Data Retention
We will retain your data for as long as necessary to provide our services or until you request its deletion, as outlined in the “Rights” section.
5. Recipients
Your data may be shared with service providers related to our website or platforms where our services are hosted. These third parties are contractually bound to comply with data protection laws and cannot use your data for other purposes or transfer it to others.
6. Your Rights
– Right of Access: Know what personal data we hold.
– Right to Rectification: Correct any inaccurate data.
– Right to Erasure (Right to be Forgotten): Request deletion when data is no longer necessary.
– Right to Object: Object to processing based on personal circumstances or for marketing purposes.
– Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format and transmit it to another controller if technically feasible.
You can exercise these rights by emailing info@jonstours.com or writing to C/ Jeroni de Monsoriu, 88 – 5º 10, 46022 Valencia.
You may also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated. Visit www.agpd.es for more information.
Exercising your rights is completely free.
Requirements to Exercise Your Rights
1. A request addressed to the controller or data processor
2. A copy of your ID, passport, or another valid identification document
3. Alternatively, an electronic signature may be used
4. If submitted via a representative, include a document proving representation
5. A clear statement of your request
6. Your contact address, date, and signature
7. Any supporting documentation for your request, if applicable
We will assess the completeness and legitimacy of your request. If it is not applicable or valid, we will notify you so you may pursue appropriate actions.
We aim to respond within the legally established timeframes unless exceptional circumstances delay our response—in which case, we will notify you.
Updates to This Policy
This privacy policy may be updated. We recommend reviewing it regularly. Significant changes will be communicated separately.
